Before You Move (2-4 Weeks Out)
Moving Day
First Week
Luxia-Specific
Nice-to-Have First Month
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Moving-In FAQs
When should I start preparing for my apartment move?
Start at least 2-4 weeks before your move date. This gives you time to set up utility transfers, get renter's insurance, forward your mail, update your address with banks and employers, and book movers or a truck. Last-minute moves are stressful -- a little planning goes a long way.
Do I need renter's insurance at a Luxia community?
Yes. Renter's insurance is required at Luxia communities. The good news: it typically costs less than your streaming subscriptions combined -- usually between $15-$30 per month. It covers your personal belongings, liability, and additional living expenses if something happens. Your leasing office can recommend providers.
What should I do on my first day at a new apartment?
Check in with your leasing office, get your keys and parking pass, do a walkthrough of your unit (test light switches, outlets, water pressure), and take photos of the unit's condition. Document everything before you unpack -- it protects both you and the community.
How do I submit a maintenance request at Luxia?
Luxia communities use a resident portal or app for maintenance requests. Your leasing office will help you set this up during check-in. You can submit requests 24/7, and emergency maintenance is available around the clock. Meet your maintenance team early -- they're good people and they're fast.
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