Collins off Colter
Phoenix, AZ

A mixed public record, read honestly

What's nearby

Straight-line distance from Collins off Colter to places people search for by name.

• the Biltmore 1.3 mi
• Banner University Medical Center 3.3 mi
• downtown Phoenix 4.4 mi
• Sky Harbor 5.8 mi
• Papago Park 7.1 mi
• Old Town Scottsdale 7.2 mi

Collins off Colter is a 524-unit community in Phoenix with a public review record that any honest piece of writing has to reckon with directly rather than write around. The overall rating sits at 3.1 out of 5 across 426 reviews — below what most of the portfolio carries — and the sampled reviews reflect real, specific service problems alongside signs of a management change that residents describe as an improvement in progress.

Collins off Colter at a glance

Rating, address, hours and phone from the Google Places API (August 2026). Park distance is straight-line. Live pricing and availability are on the community's own site and change daily.

What residents have reported

The most serious complaint in the available sample is about climate control: one resident describes 19 of 24 days in a February where their apartment's indoor temperature stayed between 78°F and 81°F, stating that management would not run the building's A/C system, citing outdoor temperatures as the reason. Whether or not that's still current policy is not something this page can verify. A second reviewer describes moving into a unit that was not move-in ready — citing a dirty carpet they had professionally cleaned themselves — and a maintenance visit during which an employee reportedly went through personal belongings under a kitchen sink without following up afterward.

A more recent account of new management

Set against that, a more recent review describes a change in on-site management, naming a manager, Shawn, as responsive and solution-oriented, and stating that repairs and maintenance requests are now being handled in a timely way, with the property well maintained. That same reviewer notes agreement that the prior management team had misrepresented conditions to residents — which, read plainly, corroborates rather than contradicts the earlier complaints.

Weighing both halves of the record

This is not a page that can responsibly promise Collins off Colter has turned a corner. What the record shows is a property with documented service failures under a prior management team, and at least one recent, specific account of a new manager addressing maintenance responsiveness. Anyone evaluating this property, including prospective residents, should weigh both halves of that record — and RPM's on-the-ground team is best positioned to say how current conditions compare to what's reflected here.

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