The best compliment? When you renew.
We don't take renewals for granted. Every lease renewal means a resident chose to stay — not because they had to, but because they wanted to. Here's how we try to deserve that.
What happens at renewal
About 60 days before your lease is up, your community manager reaches out personally — not an auto-generated email, but an actual conversation. They'll walk through your renewal options, any pricing changes, and ask if there's anything about the community we should improve. If you're thinking about a different floor plan or a different Luxia community entirely, they'll help with that too.
Renewal perks
Specific renewal incentives vary by community and time of year, but renewing residents often see perks like complimentary carpet cleaning or apartment refresh before your next lease term, loyalty pricing consideration, the option to upgrade your unit or transfer within the Luxia portfolio, and priority on waitlisted floor plans. Ask your community manager what's available — they'll shoot straight with you.
Moving within Luxia
Life changes. Maybe you need another bedroom, or you're relocating to a different city. Luxia residents can transfer between any of our 18 communities with reduced deposits and a simplified application process. Your good-resident history follows you.
Learn about intra-portfolio transfers →Why residents stay
We asked. The number-one reason isn't the pool or the granite countertops (though those don't hurt). It's the people. The maintenance tech who remembers you prefer to be texted before they enter. The leasing manager who holds your packages when you're traveling. The kind of care that's hard to find and harder to leave.
"Your lease allows up to 2 pets. Your heart can love as many as it wants."
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